tag:blogger.com,1999:blog-17852334340948164462024-02-07T22:08:08.583-08:00Malek Support BlogMalekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-1785233434094816446.post-11372493122458563982014-03-17T09:55:00.001-07:002014-03-17T09:55:33.664-07:00Google Talk & Hangouts Issue 3/17/14<div style="font-family: Arial, sans-serif; font-size: 13px; margin: 0px; padding: 0px;">
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Our users at Malek247 have reported some issues with Google talk and Hangouts. At this time this is the latest report from Google.</div>
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We will keep you posted as soon as they provide us more details.</div>
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Regards,</div>
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Malek Support Team.</div>
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3/17/14 10:22 AM</div>
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We're investigating reports of an issue with Google Talk. We will provide more information shortly.</div>
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<a href="http://www.google.com/appsstatus/rss/en" style="margin: 0px; padding: 0px; text-decoration: none;"><img class="GFUVF3KCK" height="16" src="data:image/png;base64,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" style="border-width: 0px; height: 16px; margin: 0px; padding: 0px; vertical-align: middle; width: 16px;" width="16" /> <span style="display: inline-block; margin: 0px; padding: 0px; vertical-align: bottom;">RSS Feed</span></a></div>
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All times are shown in your local timezone unless otherwise noted.</div>
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<span class="GFUVF3KCE" style="display: inline-block; margin: 0px 20px 0px 0px; padding: 0px;"><span class="aad-green-circle" style="background-image: url(http://www.google.com/appsstatus/gwtapp/green_circle.png); display: inline-block; height: 16px; margin: 0px; padding: 0px; vertical-align: middle; width: 16px;"></span> <span class="GFUVF3KCF" style="display: inline-block; margin: 0px; padding: 0px; vertical-align: middle;">No Issues</span></span> <span class="GFUVF3KCE" style="display: inline-block; margin: 0px 20px 0px 0px; padding: 0px;"><span class="aad-yellow-circle" style="background-image: url(http://www.google.com/appsstatus/gwtapp/yellow_circle.png); display: inline-block; height: 16px; margin: 0px; padding: 0px; vertical-align: middle; width: 16px;"></span> <span class="GFUVF3KCF" style="display: inline-block; margin: 0px; padding: 0px; vertical-align: middle;">Service disruption</span></span> <span class="GFUVF3KCE" style="display: inline-block; margin: 0px 20px 0px 0px; padding: 0px;"><span class="aad-red-circle" style="background-image: url(http://www.google.com/appsstatus/gwtapp/red_circle.png); display: inline-block; height: 16px; margin: 0px; padding: 0px; vertical-align: middle; width: 16px;"></span> <span class="GFUVF3KCF" style="display: inline-block; margin: 0px; padding: 0px; vertical-align: middle;">Service outage</span></span></div>
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Anonymousnoreply@blogger.com2tag:blogger.com,1999:blog-1785233434094816446.post-5066311723484928122014-01-30T05:26:00.002-08:002014-01-30T05:26:32.709-08:00Slowness in Gmail<div style="border: 0px; font-family: Arial, sans-serif; font-size: 13px; line-height: 15.360000610351563px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">
Google sent a notification of Gmail slowness behavior.</div>
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Event Start: 17 minutes ago</div>
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Affected Products:<br /><div style="border: 0px; margin: 0px; outline: 0px; padding: 0px 0px 0px 15px; vertical-align: baseline;">
Google Apps</div>
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Description:<br /><div style="border: 0px; margin: 0px; outline: 0px; padding: 0px 0px 0px 15px; vertical-align: baseline;">
People Widget feature in Gmail is currently causing slowness in the WEB interface. This is noticeable when users open an email conversation with a large number of participants and it can be reproduced with multiple browsers. The current workaround is to disable the feature 'People Widget' under Gmail settings. In the meantime our teams are looking into a definitive solution for the problem.</div>
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Steps to Reproduce:<br /><div style="border: 0px; margin: 0px; outline: 0px; padding: 0px 0px 0px 15px; vertical-align: baseline;">
1 - Go To Gmail<br />2 - Make sure the feature 'People Widget' is enabled<br />3 - Open an Email conversation with a large number of participants<br />4 - Notice that the action takes several seconds to complete</div>
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Workaround:<br /><div style="border: 0px; margin: 0px; outline: 0px; padding: 0px 0px 0px 15px; vertical-align: baseline;">
The workaround is to disable People Widget feature:<br /><br />1 - Go to Gmail<br />2 - Click the gear in the top right.<br />3 - Select Settings.<br />4 - On the General tab in Settings, select the ‘Hide the people widget’ radio button.<br />5 - Click Save Changes at the bottom of the page.<br /><br />More information about this feature is available at <a href="https://support.google.com/mail/answer/1251806?hl=en&ctx=mail" style="color: #1155cc;" target="_blank">https://support.google.com/<wbr></wbr>mail/answer/1251806?hl=en&ctx=<wbr></wbr>mail</a></div>
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-74717669028838667122014-01-24T12:58:00.000-08:002014-01-24T12:58:20.438-08:00Gmail outage 1/24/14<div>
Some of our users have reported problem accessing Gmail. Google have acknowledged this and have fixed this issue who affected multiple users around the World.</div>
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We will be waiting for their official report to update our Blog accordingly</div>
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This is the latest update from Google.</div>
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"<span style="font-family: Arial, sans-serif; font-size: 13px;">The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."</span></div>
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Best regards,</div>
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Malek Support Team</div>
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-24795280580429377552013-10-10T08:52:00.006-07:002013-10-10T08:52:59.456-07:00iOS7 Activesync issue<h2 style="text-align: center;">
"iOS7 Connection To Server Failed" </h2>
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Many users are experiencing issues receiving emails on their iOS7 devices with Activesync. This is a known issue by Google and their engineers are currently working to fix this issue. </div>
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In the meantime, Google recommends to download the Gmail App from the Apple Store and use this for now until they fix the Activesync issues. </div>
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- We will be updating this post as soon as Google give us updates.</div>
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Anonymousnoreply@blogger.com1tag:blogger.com,1999:blog-1785233434094816446.post-27745316482758272242013-09-24T10:15:00.001-07:002013-09-24T10:15:22.232-07:00Gmail’s Delivery Delays<div>
<i style="color: #444444; font-family: arial, sans-serif; font-size: 13px; line-height: 1.6;"><b>The following is the official statement from Google regarding the Delay issue from September 24. 2013:</b></i></div>
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<span style="line-height: 1.6;">On September 24th, many Gmail users received an unwelcome surprise: some of their messages were arriving slowly, and some of their attachments were unavailable. We’d like to start by apologizing—we realize that our users rely on Gmail to be always available and always fast, and for several hours we didn’t deliver. We have analyzed what happened, and we’ll tell you about it below. In addition, we’re taking several steps to prevent a recurrence.</span></div>
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<br />The message delivery delays were triggered by a dual network failure. This is a very rare event in which two separate, redundant network paths both stop working at the same time. The two network failures were unrelated, but in combination they reduced Gmail’s capacity to deliver messages to users, and beginning at 5:54 a.m. PST messages started piling up. Google’s automated monitoring alerted the Gmail engineering team within minutes, and they began investigating immediately. Together with the networking team, the Gmail team restored some of the network capacity that was lost and worked to repurpose additional capacity, clearing much of accumulated message backlog by 1:00 p.m. PST and the remainder by shortly before 4:00 p.m. PST.<br /><br />The impact on users’ Gmail experience varied widely. Most messages were unaffected—71% of messages had no delay, and of the remaining 29%, the average delivery delay was just 2.6 seconds. However, about 1.5% of messages were delayed more than two hours. Users who attempted to download large attachments on affected messages encountered errors. Throughout the event, Gmail remained otherwise available — users could log in, read messages which had been delivered, send mail, and access other features.<br /><br />What’s next? Our top priority is ensuring that Gmail users get the experience they expect: fast, highly-available email, anytime they want it. We're taking steps to ensure that there is sufficient network capacity, including backup capacity for Gmail, even in the event of a rare dual network failure. We also plan to make changes to make Gmail message delivery more resilient to a network capacity shortfall in the unlikely event that one occurs in the future. Finally, we’re updating our internal practices so that we can more quickly and effectively respond to network issues. We’ll be working on all of these improvements and more over the next few weeks—even including this event, Gmail remains well above 99.9% available, and we intend to keep it that way!</div>
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-36521999267857727122013-09-23T07:09:00.000-07:002013-09-23T07:09:09.576-07:00Google Apps Gmail delays<div dir="ltr" style="text-align: left;" trbidi="on">
We are investigating multiple reports of emails not being received into Gmail. We have been been able to reproduce this multiple times, Google has nothing announced/reported on their Apps Status page. We are in the process of reporting it to them in order to provide more information/have them investigate. We will update you as soon as we know something. </div>
Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com9tag:blogger.com,1999:blog-1785233434094816446.post-23838507838979505532013-08-08T09:29:00.001-07:002013-08-08T22:00:30.312-07:00Support Tips - Storing Passwords in Google Chrome<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Verdana, sans-serif;">Today, it seems that most websites ask you to log in, and managing and remembering your passwords can be difficult sometimes. Browsers offer you the option to save your credentials, but you need to be careful especially when using Google Chrome. Chrome has made it easy for you to sync your settings and passwords in between devices that you use. </span><br />
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<span style="font-family: Verdana, sans-serif;">Many have discovered that Google Chrome doesn't provide any protection to the passwords it stores. It very easy for anyone to see the passwords you have stored in plain text. All you need to do is:</span><br />
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<span style="font-family: Verdana, sans-serif;">1- Go to settings.</span><br />
<span style="font-family: Verdana, sans-serif;">2- Show Advance settings.</span><br />
<span style="font-family: Verdana, sans-serif;">3- Manage saved passwords.</span><br />
<span style="font-family: Verdana, sans-serif;">4- Select the password and click on show.</span><br />
<span style="font-family: Verdana, sans-serif;">5- You will see your stored password in plain clear text. </span><br />
<span style="font-family: Verdana, sans-serif;">6- Anyone else that may have access to your unprotected machine can also see the passwords. </span><br />
<span style="font-family: Verdana, sans-serif;">7- If someone has your Google password, they can then login as you using any machine, sync your passwords down to the browser and have access to all of your passwords that you have stored in the browser for any site. </span><br />
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<span style="font-family: Verdana, sans-serif;">We highly recommend not storing password information in Chrome, especially if you are syncing Chrome between different devices. Until the time that they offer some sort of protection for passwords stored in the browser. </span><br />
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<span style="font-family: Verdana, sans-serif;">Hoy en día, la mayoría de sitios en internet nos pide nos registremos y por ende terminamos creando un usuario y contraseña, pero estar nosotros recordando todas las contraseñas puede llegar hacer una tarea difícil. Los navegadores web ofrecen la opción de guardar sus credenciales, pero hay que tener mucho, en especial cuando utilizamos Google Chrome. Chrome nos facilita a la hora de sincronizar las configuraciones y contraseñas entre los diferentes dispositivos que utilizamos.</span><br />
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<span style="font-family: Verdana, sans-serif;">Muchos han descubierto que Google Chrome no provee ninguna protección a la hora de salvar las contraseñas. Es sumamente sencillo para cualquiera tener acceso a las contraseñas que usted tiene almacenadas, todo lo que se necesita hacer es:</span><br />
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<span style="font-family: Verdana, sans-serif;">1- Ir a configuración.</span><br />
<span style="font-family: Verdana, sans-serif;">2- Mostrar opciones avanzadas.</span><br />
<span style="font-family: Verdana, sans-serif;">3- Administrar contraseñas guardadas.</span><br />
<span style="font-family: Verdana, sans-serif;">4- Seleccione la contraseña y haz click en mostrar.</span><br />
<span style="font-family: Verdana, sans-serif;">5- Ud podrá ver su contraseña guardada en pleno texto.</span><br />
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<span style="font-family: Verdana, sans-serif;">Nosotros recomendamos no almacenar sus contraseñas en Chrome, especialmente si se esta sincronizando con los diferentes dispositivos. Hasta que llegue el momento en el cual se ofrezca una protección para las contraseñas guardadas en el navegador.</span><br />
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-70153951347216674402013-07-19T06:27:00.002-07:002013-07-19T06:27:34.067-07:00Spam from docusign.net.<span style="color: black;"><b><a href="http://maleksupport.blogspot.com/2013/06/spam-from-nachaorg.html">Spam from</a> <a href="mailto:dse@docusign.net">dse@docusign.net</a> <br /><br />Some of our clients are receiving spoofed spam emails from <a href="mailto:dse@docusign.net">dse@docusign.net</a>.<br />Keep in mind <a href="mailto:dse@docusign.net">docusign.net</a> is using SPF records, so in order to prevent these messages please enable the SPF filter in Postini.<br /><br />If for any reason you don't want to use SPF filtering, you are more prone on receiving spam and spoofed messages.<br /></b></span><span style="color: black;"><b>Please contact us if you have any questions about setting up the SPF checker for your Organization. </b></span><div>
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-23442271189130337452013-07-18T12:12:00.000-07:002013-07-18T12:12:52.850-07:00Be careful when "attaching" something from Google Drive<div dir="ltr" style="text-align: left;" trbidi="on">
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Many of you may already be aware and using the feature in Google Apps where you can simply attach something from Google Drive, rather than uploading it from your desktop. It is a great feature and probably the future of sending files. Very simple concept: Don't attach the file, but share it with recipient. When you hit the send button, it even tells you the document is not shared with the recipient and offers to automatically share it with them- still a very wonderful feature.<br />
<br />However, you need to be aware that by default, it make the document public and that anyone with the link to it can see it, even if they are not the recipient. You will be shocked later to find out you have documents that are publicly accessible. In one case, someone had a scan of their passport and was sending it to another internal person, used that option and it was only discovered thanks to the audit report generated by <a href="http://generalaudittool.com/">GAT (General Audit Tool)</a>.<br />
<br />Our recommendation is to select the option so that only the recipients of the email can see it. Otherwise the entire world can potentially see what you shared.<br />
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Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-60599669249509610432013-06-27T12:29:00.001-07:002013-06-27T12:29:14.696-07:00New Google Apps Device Policy App for Android<div dir="ltr" style="text-align: left;" trbidi="on">
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We’d like to inform you about an upcoming change to the <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.enterprise.dmagent" style="color: #1155cc;" target="_blank">Google Apps Device Policy app</a> that impacts users in your domains. All Android users in your organization need to upgrade to the latest version of Google Apps Device Policy within 30 days. This ensures that the latest security policies are enforced on your users' Android devices. Google will enforce this policy for all major releases and critical fixes.</div>
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Users who have not upgraded to the latest version of Google Apps Device Policy within 30 days will not have the latest security features and may be blocked from syncing Google Apps data with their device (like Gmail, Calendar, and Contacts). Please instruct your users to upgrade to the latest version of the app and enable the app <a href="https://support.google.com/googleplay/answer/113412" style="color: #1155cc;" target="_blank">to auto-update</a>.</div>
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For more information about Google Apps Device Policy and other mobile device management features provided with Google Apps, please visit <a href="https://support.google.com/a/users/bin/answer.py?hl=en&answer=3212709" style="color: #1155cc;" target="_blank">Google Apps Device Policy help page</a>.</div>
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Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-17906725033572790062013-06-27T09:43:00.002-07:002013-06-27T09:57:58.849-07:00New Chinese Spam E-mails Update<div style="background-color: white;">
<span style="font-family: Trebuchet MS, sans-serif;">It seems there has been a flush of Chinese Characters Spam that is getting past Postini recently brought up to our attention by some of our clients.</span></div>
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<span style="font-family: Trebuchet MS, sans-serif;">Besides submitting samples to Postini, we found that for those that turned on SPF check, the spam has stopped, although we cannot be sure this is 100% accurate since some of the spam might not contain any SPF records at all, it should at least help to screen out a large part of such e-mails.</span></div>
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<a href="http://support.google.com/postini/bin/answer.py?hl=en&answer=2533095"><span style="color: #0b5394; font-family: Trebuchet MS, sans-serif;"><b>http://support.google.com/postini/bin/answer.py?hl=en&answer=2533095</b></span></a></div>
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<span style="font-family: Trebuchet MS, sans-serif;">Another more drastic measure, for example, would be to create a content filter to screen out e-mails containing chinese characters in the subject line.</span></div>
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<a href="http://support.google.com/postini/bin/answer.py?hl=en&answer=1077714"><span style="color: #0b5394; font-family: Trebuchet MS, sans-serif;"><b>http://support.google.com/postini/bin/answer.py?hl=en&answer=1077714</b></span></a></div>
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<span style="font-family: Trebuchet MS, sans-serif;">Regards,</span><br />
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<span style="font-family: Trebuchet MS, sans-serif;">Malek Support Team</span></div>
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-22375525735729199532013-06-26T13:27:00.001-07:002013-06-26T13:30:43.928-07:00Error 793 while sending emails through the Gmail web interface.<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-size: 15px;">We have received some tickets from our clients regarding an error 793 message when trying to send emails in Google Apps, however according to Google this issue has been resolved. The outage lasted less than 15 minutes and did not affect that many users. </span></div>
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-49548089923610606292013-06-19T13:00:00.004-07:002013-06-19T13:04:41.645-07:00New Spam email update.<div dir="ltr" style="text-align: left;" trbidi="on">
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There have been a few alerts regarding a Spam emails received by our clients.<br />
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Basically emails with the Subject: Scanned Copy and Return-Path: <a href="mailto:alert@dnb.com">alert@dnb.com</a>.<br />
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Google has released an additional update to Stop additional spam:<br />
<table class="postini-table" style="background-attachment: scroll; background-color: white; background-image: none; background-position: 0px 0px; background-repeat: repeat repeat; border-collapse: collapse; border: 1px solid rgb(187, 204, 237); color: black; font-family: Arial, sans-serif; font-size: 13.333333969116211px; margin: 1px; padding: 8px 25px 25px 7px; text-align: center; width: 310px;"><tbody>
<tr><td class="postini-td-top" style="background-attachment: scroll; background-color: #c5d7ef; background-image: none; background-position: 0px 0px; background-repeat: repeat repeat; border-bottom-color: rgb(204, 204, 204); border-bottom-style: solid; border-bottom-width: 1px; font-size: 0.9em; font-weight: bold; padding: 3px; vertical-align: middle;">Postini Realtime Filter Status Dashboard</td></tr>
<tr class="postini-tr" style="padding: 4px;"><td align="left" class="postini-td" style="border-bottom-color: rgb(197, 215, 239); border-bottom-style: solid; border-bottom-width: 1px; border-collapse: collapse; font-size: 0.7em; padding: 4px;"><a href="http://www.blogger.com/blogger.g?blogID=1785233434094816446&pli=1" id="hrefid0011" style="color: #0000cc;"><img border="0" id="imgid0011" name="imgid0011" src="http://www.google.com/postini/headeranalyzer/static/minus.gif" /></a> <img src="http://www.google.com/postini/headeranalyzer/static/img/status_good.gif" /> <b>2013-06-19 18:01:00 GMT</b> - Spam Filters Updated<br />
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<b>Description:</b><br />
Postini Spam Engineers released a filter update to stop additional spam.</div>
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If a customer continues to receive this type of Spam another course of action will be to create a temporary content manager with <a href="mailto:alert@dnb.com">alert@dnb.com</a> to avoid this spam emails.<br />
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Please remember to send the original message and headers directly to Postini at spam@postini.com for analysis to help them continue to improve their filters.<br />
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We are sorry for the inconvenience this may be causing you. <br />
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Regards,<br />
Malek Support Team<br />
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Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-78824022816725075612013-06-12T13:33:00.000-07:002013-06-12T13:33:37.131-07:00Spam from nacha.org <div dir="ltr" style="text-align: left;" trbidi="on">
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Many of our clients have continued to receive spoofed spam emails from <a href="http://nacha.org/" style="background-color: white; color: #1155cc; font-family: Arial, Helvetica, sans-serif; font-size: small;" target="_blank">nacha.org</a><span style="background-color: white; color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: x-small;"> </span></div>
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<span style="background-color: white; color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: x-small;">This has been going on for days. </span><a href="http://nacha.org/" style="background-color: white; color: #1155cc; font-family: Arial, Helvetica, sans-serif; font-size: small;" target="_blank">nacha.org</a><span style="background-color: white; color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: x-small;"> is using SPF records, so in order to prevent these messages, you really should be using SPF filtering- something we recommend for all of our clients. </span><br /><span style="background-color: white; color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: x-small;">If for any reason you don't want to use SPF filtering, you are more prone on receiving spam and spoofed messages. But in the short term, you can create a content filter to prevent these messages as long as you are not doing any business with or expecting any email from </span><a href="http://nacha.org/" style="background-color: white; color: #1155cc; font-family: Arial, Helvetica, sans-serif; font-size: small;" target="_blank">nacha.org</a><span style="background-color: white; color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: x-small;"> Keep in mind that you may not be aware of it, but some of your users may be expecting emails from them, depending on the size of your company. Any time you implement a content filter, our recommendation is to quarantine the messages and not blackhole/block them altogether.<br /><br />Please contact us if you have any questions about this. </span><span style="background-color: white; color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: x-small;"><br /></span><br />
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Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-4299425075406875072013-05-16T05:52:00.001-07:002013-05-16T05:52:41.685-07:00Successful Receipt of Online Submission.... Spam Outbreak<div dir="ltr" style="text-align: left;" trbidi="on">
We have identified a series of spam messages with a similar topic to above that has hit Postini today. We have already submitted samples to Google to help the engineers update their filters. We will update this entry when the filters have been updated. </div>
Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com1tag:blogger.com,1999:blog-1785233434094816446.post-17130147897892881372013-05-09T22:53:00.003-07:002013-05-09T22:53:47.174-07:00Incident Report for Postini System 200 Outage May 7, 2013<div dir="ltr" style="text-align: left;" trbidi="on">
Google has now published the <a href="http://static.googleusercontent.com/external_content/untrusted_dlcp/www.google.com/en/us/appsstatus/ir/dyfseji37w7x6cu.pdf">Incident Report for the Outage of System 200 on May 7, 2013</a>.<br />
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Please contact us if you have any questions about it. Thank you. </div>
Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com0tag:blogger.com,1999:blog-1785233434094816446.post-65153230013700582672013-05-09T08:44:00.001-07:002013-05-09T08:44:45.736-07:00Spam Attack<br />
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="font-size: 12px; line-height: 18px;">We are aware of the spam attack that is occurring at this moment, we are currently in communication with Postini and we are waiting for them to update their filters.</span></span></div>
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Please remember to send the original message and headers directly to Postini at <a href="mailto:spam@postini.com" style="color: #444444; outline: none; text-decoration: none;" target="_blank">spam@postini.com</a>, this way will help them to get the filters updated sooner.</div>
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We are sorry for the inconvenience this may be causing you. </div>
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Regards,</div>
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<div style="background-color: white; font-family: Arial, Helvetica, sans-serif; font-size: 12px; line-height: 18px;">
Malek Support Team.</div>
Anonymousnoreply@blogger.com1tag:blogger.com,1999:blog-1785233434094816446.post-8098230696405776792013-05-07T05:39:00.002-07:002013-05-07T05:39:05.042-07:00<div dir="ltr" style="text-align: left;" trbidi="on">
There is an outage today with Postini System 200. Google has already acknowledged the issue and is working on resolving it:<br />
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<span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">Description:</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">This morning (UTC) we have noticed a spike in errors served by Postini System 200 affecting both inbound and outbound mail flow.</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">Affected message are deferred by Postini servers with error "421 Server busy, try again later". Since this is a temporary error, the sender should retry to send affected messages later and messages should be delivered. However, recipients would still notice delivery delays.</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">Our specialised teams are still investigating this occurrence. Updates will be provided as soon as possible</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">How to diagnose:</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">1 - Sending / Receiving messages through Postini outbound/inbound servers</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">2 - Postini defers message with error "421 Server busy, try again later"</span><br style="background-color: white; font-family: arial, sans-serif; font-size: 13px;" /><span style="background-color: white; font-family: arial, sans-serif; font-size: 13px;">3 - Sender receives NDR</span></div>
Malekhttp://www.blogger.com/profile/01776697947480122289noreply@blogger.com6